Little Hinges

Booking Form

Reimagining the Little Hinges booking form to reduce friction, minimise steps and increase booking enquiries

Overview

The Challenge

The existing Little Hinges booking enquiry form experiences large drop off rates due to areas of friction and a lengthy step-by-step process.

The Goal

Streamline the booking enquiry process by minimising steps, automating selections where possible and getting as close to a ‘one click’ user journey as possible.

Role: UX/UI Design

Deliverables: Wireframes & Prototypes

Deliverables

Mobile-first designs that reduce areas of friction, minimise scroll depth, and simplify the process for new and returning customers to encourage increased booking enquiries.